We arrived at Blue Water Beach Villas after relocating to San Pedro, Ambergris Caye from San Ignacio. Our relocation was quick, easy and uneventful. Air Tropic is the local airline we chose to ship our personal belongings and to transport us to our new home.
Upon landing, Michaela from Vacasa promptly texted us to confirm our arrival and to advise a driver was enroute to pick us up. I explained that we had 6 suitcases and would need more than 1 cart for transport. Michaela was quick to action and ordered a 2nd cart to pick us up.
Both drivers arrived within 15 minutes and were eager to assist with loading our items. During our transport to Blue Water Beach Villas, Michaela had arranged for us to rent a golf cart and grab some groceries along the way at a discounted rate. This was a super convenient and nice touch.
Once we arrived at Blue Water Beach Villas, all of our items were brought up to the 3rd floor unit we’d rented by the concierge staff and Michaela met us at the door with cooled towels with eucalyptus to clean and refresh our faces from the drive in. Talk about refreshing. Wow!
Michaela walked us through the condo, explaining how everything works and provided us with the schedule for the cleaning crew. We hadn’t even realized there would be a cleaning crew. We’d rented and stayed in other Air BnB’s and this was definitely a first for us. Another nice touch!
The condo unit was bright, airy, extremely clean and the views of the Caribbean Ocean were absolutely mesmerizing!
During our stay, Michaela checked in with us on a daily basis to inquire if there was anything we needed and to insure everything was ok. Anytime we needed anything, we simply walked downstairs to the onsite maintenance crew who quickly responded to all of our requests. Michaela even arranged for the staff to grab additional groceries for us a few days into our stay as we were unable to get away. This was a complimentary service!
On day #4, we had a mishap with the bed and needed it replaced. Michaela quickly responded and the maintenance crew were at our unit within the hour to replace the bed, no questions asked.
Our stay at Blue Water Beach Villas, was very nice, relaxing and comforting. We noted that this was one of the best experiences we’ve had during our travels. The service provided by Vacasa was top notch and excellent, and that made all the difference. The entire staff was professional, responsive, knowledgeable and served us well! Because of this, we’ll definitely return for a staycation in the near future. Vacasa is highly recommended by Marcus & Tami, Etc ……